citizenM mobile app wins six w3 Awards

citizenM mobile app wins six w3 Awards

Fleur Lievendag
Fleur Lievendag 25 Oct 2021 - 2 Min read

The digital first hotel experience of citizenM has won 6 (!) W3 Awards in the category ‘Mobile’. We’re really proud to see the bold and colorful app being recognized with such a quantity of Awards.

The citizenM app has been awarded in the following Mobile categories:

Gold: Mobile Apps & Sites - Travel for Mobile

Gold: Mobile features - Best User Interface for Mobile

Silver: Mobile features - Best Integrated Mobile Experience

Silver: Mobile features - Best User Experience for Mobile

Silver: Mobile features - Best Experimental & Innovation for Mobile

Silver: Mobile features - Best visual design - Function for Mobile

Every year, the W3 Awards celebrates outstanding websites, marketing, video, mobile sites & apps, social and podcasts. It’s one of the first web competitions accessible to a wide range of agencies, from small firms to bigger companies. The jury consists of the Academy of Interactive and Visual arts (AIVA), including top-tier professionals and executives of MTV Networks, Microsoft, Spotify, Wired and more.

Digital partnership

The new citizenM digital ecosystem and contactless hotel experience are centered around the mobile app, which allows guests to take full control of their stay; from checking in- and out to opening room doors and ordering food. Besides using the app, guests can use the in-room tablet that picks up where you left things on your phone, all in the same familiar design. Another stand-out feature is how the animations and colors support the user journey and translate the colorful interior to the digital realm. 

The project ‘A digital first hotel, every step of the user journey’ has been recognized by multiple awards this past year: two golden Dutch Interactive Awards, a Red Dot Design Award, two Silver Spins and now six W3 Awards.

Would you like to learn more about the citizenM project? Check out the full case here or discover the apps and website: Download the iOS or Android app or go to